It's common to have a lot of questions before deciding to build your own home. These are the ones I hear most often, but please don't hesitate to contact me if you have other questions.
YOUR QUESTIONS ANSWERED
ARE YOU A LICENSED BUILDER?
Yes, I'm a licensed builder and a qualified an experienced carpenter, and my team members are all professionals in the field as well.
Yes, I'm a licensed builder and a qualified an experienced carpenter, and my team members are all professionals in the field as well.
ARE YOU INSURED?
Yes!
Yes!
HOW LONG HAVE YOU BEEN BUILDING FOR?
Since 1988. I've worked with small homes on standard blocks and large homes on complicated blocks. I've also supervised award-winning projects. There's no project that's too big or too small for our team.
ARE YOU A MEMBER OF THE HIA?
Absolutely. I am bound by their strict code of conduct, and all my homes are built to Australian standards.
Absolutely. I am bound by their strict code of conduct, and all my homes are built to Australian standards.
DO YOU OFFER FREE ONSITE CONSULTATIONS?
Yes! During the onsite consultation I'll provide advice relating to building and design solutions and answer all of your questions.
Yes! During the onsite consultation I'll provide advice relating to building and design solutions and answer all of your questions.
DO YOU OFFER RENOVATION SERVICES AND HOME ADDITIONS?
Yes, I can help you with these as well. So please do get in touch.
Yes, I can help you with these as well. So please do get in touch.
HOW CAN WE BE SURE OUR HOME WILL BE BUILT TO THE HIGHEST QUALITY STANDARDS?
Because my own name is associated with every single home I build: Ben Johnston Constructions. My name is associated with integrity and qualityand my clients can attest to this.
Because my own name is associated with every single home I build: Ben Johnston Constructions. My name is associated with integrity and qualityand my clients can attest to this.
WILL YOU BE ACCESSIBLE DURING THE CONSTRUCTION PERIOD?
Absolutely. You can call me on my mobile at any time. I deliberately only work with a select number of clients at any one time so that each client receives my time and attention. This is what sets me apart from other Gold Coast builders.
Absolutely. You can call me on my mobile at any time. I deliberately only work with a select number of clients at any one time so that each client receives my time and attention. This is what sets me apart from other Gold Coast builders.
WHAT IS THE BUILDING PROCESS?
All of our jobs follow the same process:
Step 1: Onsite consultation to discuss your requirements and to share advice and ideas
Step 2: Preliminary quote
Step 3: Final planning and costings, including specification and fittings
Step 4: Confirmation of project timeframes
Step 5: Ongoing consultation and progress updates
Step 6: Handover
WILL YOU PROVIDE A TIMEFRAME FOR WHEN MY HOME WILL BE COMPLETED?
Yes. However, please keep in mind that factors such as the weather may extend the timeframe, but I will keep you informed at all times.
Yes. However, please keep in mind that factors such as the weather may extend the timeframe, but I will keep you informed at all times.
DO YOU USE A RANGE OF PREMIUM MATERIALS, INCLUDING NON-TOXIC MATERIALS?
We use high-quality materials at all times. We also provide the option of using non-toxic materials such as paint, flooring and cabinetry.
We use high-quality materials at all times. We also provide the option of using non-toxic materials such as paint, flooring and cabinetry.
ARE YOUR HOMES SUSTAINABLE?
Yes, our homes are always built with sustainability in mind. Do you have more questions? Please contact me today. I'm more than happy to help however I can.
Yes, our homes are always built with sustainability in mind. Do you have more questions? Please contact me today. I'm more than happy to help however I can.
WHAT IS COVERED IN THE INSURANCE?
The Home builders warranty is a standard construction insurance enforced by the QBCC. We also offer our own construction insurance that insures anything that might happen during the build from start to finish.
The Home builders warranty is a standard construction insurance enforced by the QBCC. We also offer our own construction insurance that insures anything that might happen during the build from start to finish.
DO YOU BUILD IN BUSHFIRE AREAS?
Yes, we do. It's best to have a builder that knows about what reports, specifications and certification is required for building in these areas.
Yes, we do. It's best to have a builder that knows about what reports, specifications and certification is required for building in these areas.
HOW DO YOU ENSURE HIGH QUALITY ON EVERY PROJECT?
We have a custom quality procedure manual and system that we have created and stand by. We also adhere to all WH & S requirements. We have a safety manual and management plan that is at the core of everything we do.
We have a custom quality procedure manual and system that we have created and stand by. We also adhere to all WH & S requirements. We have a safety manual and management plan that is at the core of everything we do.
